BEM Micro-credential

 

BEM content (for all partners)

 Title/name of the credential Booker of airline tickets and hotel rooms with the Amadeus program
Function of the micro-credentials / purpose Specialisation
Possible target groups It is intended for people who want to work in the field of organization of tourist

services, who are interested and want to work with the Amadeus program
Branch/sector of application Provision of tourist services
Fields of application / work

environment

 Reservation of air tickets and hotel rooms
Typical work/professional tasks ·       use of the Amadeus reservation and registration program used in the field of tourist services

·       reservation and registration of transport arrangements in relevant existing bases

·       mastery of the Amadeus reservation and registration program used in the field of organization of accommodation (hotel) services

·        hotel booking and payment in relevant existing bases

·       Proficiency in other travel booking software

·       delegation and payment of tourist services

·       mastery of working tools of the Amadeus reservation program
Learning outcomes (personal and job related) Knowledge Skills competences
·       certain                           computer knowledge,

·       knowledge of using the Internet,

·       knowledge     of                       foreign languages

 Language skills

·       Armenian,

·       Russian,

·       English, by preference

Computer skills

·       Internet,

·       search systems,

·       Amadeus                             hotel program

Personal skills

·     responsibility,

·     recognition of duty,

·     discipline,

·     literacy,

·     tolerance and patience,

·     attention

·     flexibility, dynamism,

·     ability to quickly respond to a changing environment,

·      communication skills,

·      organizational skills

 ·       ability to search and store information,

·       the ability to carry out a survey,

·       ability to implement the correct billing process
Validation criteria procedures
1.    compliance

2.    flexibility and target focus

 1.     Formation of Examination Committee
3. reliability (EC)

2.     Applicant makes a Performance of a Test Project based on given topic

3.     Resolution of EC

4.     Awarding a certificate or digital badge
Recognised/accepted (documented by MoU) Name of companies Garegin Mickinyan LTD
Provider(s) From private and state sectors
Additional information (if needed) Entry level / prerequisites It is necessary that the individual has basic knowledge of using computers, the ability to search and store information on the Internet, as well as at least a secondary education.

Duration: 72 hours.
Possible duration (recommendation)
Specific content (national)

(if needed)

 Position in the chain of educational programmes IV-V level of NQF.
Reference to NQF
Credits